Billing Information Help
To get help with the Billing Information Website:
If you need assistance with this site, please contact us by using our online form or by calling 303-492-5634 to request help.
To login to the Billing Information Website:
- Enter your CU Login name.
- Enter your IdentiKey password.
- Click the "Login" button.
If you need assistance logging in to this site, please contact us by using our online form or by calling 303-492-5634 to request help. If you do not know your CU Login name and IdentiKey password, please contact OIT at 303-735-HELP.
To access work order billing information:
- After logging in, click on the "Work Order Billing" tab.
- Enter your speed type.
- Choose the billing period range you wish to query from the drop-down list.
- To query a single billing period, choose the same value for both Billing Period and To Billing Period.
- When querying a range of billing periods, please be sure that the value chosen for Billing Period is earlier than the value chosen for To Billing Period.
- Click the "Submit" button.
- Click on a column heading to sort by that column.
- Click on a Work Order number to see details about that work order.
To access utility billing information:
- After logging in, click on the "Utility Billing" tab.
- You will automatically be redirected to the EnergyCAP website.
To access legacy utility billing information:
- After logging in, click on the "Utility Billing" tab.
- Enter your speed type.
- Choose the billing period you wish to query from the drop-down list.
- To query a single billing period, choose the same value for both Billing Period and To Billing Period.
- When querying a range of billing periods, please be sure that the value chosen for Billing Period is earlier than the value chosen for To Billing Period.
- Click the "Submit" button.
- Click on a column heading to sort by that column.