Ombuds Office Services

From: Administrative E-Memo (memofrom@Colorado.EDU)
Date: Sun Feb 01 2009 - 19:14:43 MST

  • Next message: Administrative E-Memo: "A Confidential Source of Help for Faculty" 
    Date: Sun, 1 Feb 2009 19:14:43 -0700 (MST)
From: Administrative E-Memo <memofrom@Colorado.EDU>
Subject:  Ombuds Office Services

    TO: Boulder Campus Classified and Professional Exempt Staff,
              Deans, Directors, Dept Chairs, System Administration

    FROM: Ombuds Office

    SENDER: Melinda Canino

    DATE: February 2, 2009

    SUBJECT: Ombuds Office Services

     
    Are you living with workplace conflict?

    Working in an environment where there is ongoing, unresolved conflict is
    stressful, and exhausting. If you are experiencing conflict with a peer,
    within a supervisory relationship, or among those you supervise consider
    contacting the Ombuds Office. We provide a safe confidential setting where
    you may candidly discuss your concerns and identify options for addressing
    them.

    What kinds of things do staff members, supervisors, and staff administrators
    have conflict about?

    Some common conflicts involve: performance appraisal, communication,
    expectations, trust, respect, and giving/receiving feedback.

    If you meet with an Ombuds Office staff member s/he can:

    --listen carefully and have an in depth conversation about your concerns

    --help you expand the number of options you might consider for resolving
    concerns

    --answer your questions or help find someone who can

    --coach you about effective communication strategies

    --explain applicable University rules, policies, or procedures

    --help you understand your rights and responsibilities and those of others

    --mediate a dispute between you and someone else

    --offer to speak to both or all parties separately and offer suggestions for
    resolution

    --facilitate a group discussion

    The Ombuds Office can also help you to review your options if you:

    --think you have been treated unfairly or your rights have been violated

    --have work-related concerns about safety or your physical work environment

    --have concerns about waste, fraud, or abuse

    --a problem with a University office

    --have concerns related to changes within your department and/or at the
    University

    --are unsure about whether or how University rules or policies apply to your
    situation

    The Ombuds Office is located in Room 302 of the Willard Administrative
    Center. If you'd like to meet with an ombudsperson, call 303-492-5077.
    Appointments are usually available within a few days and are available over
    the noon hour.

    For more detailed information about the Ombuds Office, visit:
    http://www.colorado.edu/Ombuds.

  • Next message: Administrative E-Memo: "A Confidential Source of Help for Faculty"

    This archive was generated by hypermail 2.1.6 : Sun Feb 01 2009 - 19:14:45 MST