Our campus is constantly under attack by a barrage of attempts to steal personal information (aka phishing). Often these attacks come during holidays when campus IT support is unavailable. Even when you can’t contact the IT Service Center there are still clues and resources to help you figure out if the e-mail you have received is legitimate or a phishing attempt.
The most important thing to remember is that the university will never send e-mail asking for your private data (e.g. passwords, SSNs, credit card numbers, etc.) and you should be suspicious of messages that direct you to provide this information. If you think it might be a phishing attempt, it probably is.
More information about phishing and how to stay out of harm’s way is on the OIT Security Awareness site.