FORMER Students Internet Payment and Perkins Loan Payment

Online Payments Frequently Asked Questions

What information do I need to pay online?

1. Your student ID number(SID)
2. The amount due
3. The bank routing number and account number for any conventional checking or savings account

Can I use money market, investments accounts, or home equity line of credit (HELOC)?

Check with your financial institution, as checks from money market, investments account and home equity lines of credit are processed differently than conventional accounts. Your electronic payment may not be accepted, in which case it will be treated as a returned check. We charge a $20 return check fee. In addition, we assess late and service charges to the student's account if the proper payment is not made by the deadline.

Can I pay if I do not have a bank account with a U.S. financial institution?

No

Can I use a credit card/debit card when paying online?

No

How do I know if the process worked? Did the payment go through?

After verifying that the information is correct, and clicking the “authorize” button:

• You will see a confirmation page with a confirmation number, which you can print. If you don’t see this page, the payment process is not complete.
• You will also receive a confirmation e-mail, if you have entered an e-mail address. This e-mail confirms that there was an attempt to pay.

Going through the payment process (submitting and authorizing) only means that you have attempted to pay. If you enter incorrect bank information, such as mistyped account or routing number, no payment is made, and you are liable for returned check fees from CU and your bank, and late and service charges if we do not receive payment before the deadline.

Can I cancel the payment after I've submitted the payment?

No. The Bursar's Office cannot cancel your payment. Contact your bank and request a stop payment. Both your bank and CU will charge a fee. CU charges a $20 returned check fee.

Can I pay by mail?

Yes. You can mail your payment to:

Student Debt Management Department
Bursar's Office
47 UCB
Boulder, CO 80309-0047

How do I know how much to pay? What if I have more questions?

Call the Student Debt Management Office at 303-492-5571 or toll-free 800-925-9844.