CU-Boulder’s Faculty IT Advisory Committee provides input about IT services and resources used in support of teaching, learning, and research, and advises on IT strategies and priorities.
The committee will have approximately 15 members:
Upon solicitation from the Provost, the Deans will nominate members representing their school or college. The BFA will nominate the two at-large BFA members. Initial memberships will serve two or three years to create a mixed rotation schedule, after which terms will be three years.
The committee will be chaired by the Associate Vice Chancellor for IT and Chief Information Officer, supported by the Director of Academic and Campus Technology Communications and Support.
The committee typically meets at least twice during the fall semester and twice in the spring semester and, if necessary, once in early August. The committee may meet more frequently at its discretion. As part of the CU-Boulder IT governance structure, this group will interact with the Administrative IT Advisory Group. This committee will apprise the CEC regarding academic technology issues as requested by the CEC.
OIT is managed utilizing the tools and methods from the CU-Boulder Office of Performance Improvement (OPI), which utilizes the Service Performance Excellence model, guided in part by the following questions:
What are we doing?
OIT provides IT services and support that enhance learning, teaching and research. The Faculty IT Advisory Committee assesses campus satisfaction as it relates to those IT services and support and makes recommendations for improvement. The committee also reviews issues, gaps, and requirements related to academic technology services and support. As needed, OIT will turn to this committee for judgments and decisions regarding the functionality of academic technology services.
Who are we doing it for?
OIT supports the faculty and teaching staff and will establish common standards, services and support to enhance learning, teaching and research. OIT recognizes that faculty are infinitely diverse and not a homogeneous group; therefore, a need exists to constantly explore, evaluate and integrate emerging academic technologies. The Faculty IT Advisory Committee will review various academic technology services and support options, existing and emerging, and make recommendations for improvements that most directly affect the campus’ primary missions of teaching, learning and research.
What is the quality and value of the academic technology services we provide?
OIT will provide both quantitative and qualitative data on faculty and teaching staff satisfaction levels and outline strategic plans for the Faculty IT Advisory Committee to discuss and provide input. The Faculty IT Advisory Committee will also provide a conduit into other campus governance structures to relay information and provide feedback to help shape the IT direction for CU-Boulder.
Should we be doing it at all and if yes, who should be doing it?
Given the constantly changing IT environment, OIT is obliged to continually assess the services and support it provides to the academic community. Weighing the impact against the opportunity lost in not investing in other technologies is often a difficulty decision. Stopping a service or support area may frustrate a small population who enjoys the benefits of that service or support area. The Faculty IT Advisory Committee will review instances where a service or support area is being stopped and provide counsel on the best course of action.
Additionally, if it is generally agreed that a particular service or support function should be provided, the Faculty IT Advisory Committee will help answer whether OIT or another academic technology group on, or possibly off, campus is in the best position to provide the service.