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Contents of End-User Training

End-User Training

• End-Users need to learn/know
  how to use:
• Playback hardware
• Playback software
• Know the parts of a DTB
• Be able to troubleshoot
• Or at least explain problems
• Provide feedback for production staff
• Build feedback into request system
• Especially important for those being
  exposed to this stuff for the first time!

E-Text Production Processes - Accessing Higher Ground - 11/10/2006 - Berkowitz - 62/65