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Contents of Legal Need for Policy

Legal Need
for Policy

• A public entity violates its obligations
  under the Americans with Disabilities
  Act when it simply responds to
  individual requests for services
  on an ad-hoc basis.
  
• A public entity has an affirmative
  duty to establish a comprehensive
  policy in compliance with ADA Title II
  in advance of any request for
  auxiliary aids or services.

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