Text and Images from Slide
Legal Need
for Policy
- A public entity violates its obligations
under the Americans with Disabilities
Act when it simply responds to
individual requests for services
on an ad-hoc basis.
- A public entity has an affirmative
duty to establish a comprehensive
policy in compliance with ADA Title II
in advance of any request for
auxiliary aids or services.

E-Text Production Processes - Accessing Higher Ground - 11/10/2006 - Berkowitz - 21/65