Chairs Survey--April 2002

(web survey distributed to all CU-Boulder chairs and directors of academic departments)

N of Responses = 16

Most often used support services

• IT Service Center (87% occasionally or often)
• Bug Busters (75% occasionally or often)

Least often used support services

• DATCs (Distributed Academic Technology Coordinators)(38% not familiar with services)
• Tier 2 Liaisons (44% not familiar with this services)

Service meets needs somewhat or well:

• IT Service Center--69%
• Bug Busters--62%
• Departmental IT Professional--50%
• DATCs--25%
• Tier 2--25%

Most important educational technology need: people to support faculty technology users (56% of respondents).

Faculty requests for technology-enhanced classrooms are met (error due to one duplicated response):

• always--13%
• most of the time--56%
• sometimes or rarely--37%

Other responses included:

• The capability to have live (video/web) conference with remote sites is more important for research than for teaching; this capability was viewed as neutral or somewhat unimportant for teaching (62%) and neutral or somewhat important for research (62%).
• 50% report that file sharing needs are met by a departmental server (1/3 did not respond to this question).
• There was not a strong feeling one way or the other about a central facility for instructional media support. 44% responded that their faculty would be likely or very likely to use such a facility, 25% indicated that their faculty would be unlikely or highly unlikely to use one.
• Assistive technology needs are diverse and have not been carefully assessed in many cases.
• Improving support for faculty use of technology was the most frequent suggestion for improving the campus's information technology environment.

Please direct questions about this survey to Deborah Keyek-Franssen at deblkf@colorado.edu.