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ITS Home >> ITS Help Documents >> ITS Accounts and Servers >> Identity Manager
Overview
Identity Manager is a web based service that allows you to manage your CU-Boulder online identity. This is the tool you can use to change your IdentiKey password, adjust manage your e-mail address, and choose your display name. The information below demonstrates how to use Identity Manager.
How to Use Identity Manager
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Web address
1. Log in with your IdentiKey
- On the login page, enter your CU Login Name and IdentiKey password in the designated fields and click Login.
- If you are new to campus, or have a new IdentiKey account, learn how to activate it in the next section.
- If you don't remember your IdentiKey password, click on Reset Password.
2. Set your authentication questions
- The first time you ever log in to Identity Manager, you will be prompted to answer a set of authentication questions. Select at least three questions to answer. If you ever need to reset your IdentiKey password, you will be prompted to answer these questions as part of the authentication process.
3. Manage your account
- Now, from the Account Management menu, you can select various ways to manage your online identity. See the "Account management" section below additional instructions.
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1. Go to https://cuidm.colorado.edu and click on the Activate Your IdentiKey button.
2. Read through the policy and check mark the box at the mark to certify that you've read through and agree to the policy. Then click on the Continue button.
3. In the next menu, select your affiliation: Student, Faculty/Staff, or Sponsored Affiliate.
4. Enter your personal information and click Continue.
Note: International students that don't have social security numbers can enter a PIN number in the designated field to authenticate. If you don't know your PIN number, contact the Registrars office.
5. Once authenticated, you will be prompted to answer a set of authentication questions. Select at least three questions to answer. If you ever need to reset your IdentiKey password, you will be prompted to answer these questions as part of the authentication process.
6. After you've provided answers to at least three authentication questions, click on the Continue button.
7. Next, you will be prompted to set a password for your account. Pay close attention to the password requirements on the page. If unsuccessful, you will be asked to try again.
8. Once you've set a password that meets the requirements, your account will be activated and your CU Login Name will be displayed. Write this down and then click on the Continue button.
9. You will be returned to the login page. Now you can log in to Identity Manager to set your display name, outgoing address, etc.
10. Your CU Login Name and IdentiKey password should now be active. Return to Identity Manager to change passwords or adjust your online identity in the future.
After your IdentiKey has been activated, you should be able to access IdentiKey services such as CUConnect, CULearn, CULink, and ITS computer labs.
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1. To activate a secondary account, like a group account or conference IdentiKey, the primary account holder must log in to https://cuidm.colorado.edu with their personal CU Login Name and IdentiKey password.
2. Once logged in, click on the Activate My Secondary Account(s) link from the main menu.
3. In the next menu, click on the drop-down menu to select the secondary account you want to activate. Note: list proc accounts (i.e. yourlist@lists.colorado.edu) do not need to be activated, so do not select them.
4. Read through the policy and check mark the agreement box. Then click on the Continue button.
5. Next, you will be prompted to answer a set of authentication questions. Select at least three questions to answer. If you ever need to reset the secondary account's IdentiKey password, you will be prompted to answer these questions as part of the authentication process.
6. After you've provided answers to at least three authentication questions, click on the Continue button.
7. Next, you will be prompted to set a password for the secondary account. Pay close attention to the password requirements on the page. If unsuccessful, you will be asked to try again.
8. Once you've set a password that meets the requirements, your account will be activated. Click the Continue button. You will be returned to the main menu.
9. Once activated, you will log in to Identity Manager directly with your secondary account to perform account adjustments.
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1. Go to https://cuidm.colorado.edu and log in with your CU Login Name and IdentiKey password.
Note: If this is the first time you've ever logged in to Identity Manager you will be prompted to set authentication questions. Select and answer at least three and click Save.
2. Click on the Change My IdentiKey Password link.
3. Review the password requirements listed on the page and set a new password for your IdentiKey. Then click on the Continue button.
4. Once you've set a password that meets the requirements, click on the OK button to return to the main menu.
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1. Go to https://cuidm.colorado.edu and click on the Reset Password link.
2. Read through the policy and check mark the box at the mark to certify that you've read through and agree to the policy. Then click on the Continue button.
3. In the next menu, select your affiliation: Student, Faculty/Staff, or Sponsored Affiliate.
4. Enter your personal information and click Continue.
Note: International students that don't have social security numbers can enter a PIN number in the designated field to authenticate. If you don't know your PIN number, contact the Registrars office.
5. Once authenticated, you will be prompted to answer a set of authentication questions. Select at least three questions to answer. If you ever need to reset your IdentiKey password again, you will be prompted to answer these questions as part of the authentication process.
6. After you've provided answers to at least three authentication questions, click on the Continue button.
7. Next, you will be prompted to set a password for your account. Pay close attention to the password requirements on the page. If unsuccessful, you will be asked to try again.
8. Once you've set a password that meets the requirements, your account will be reset. Click on the Continue button.
9. You will be returned to the login page. Now you can log in to Identity Manager with your CU Login Name and reset IdentiKey password.
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The topics below demonstrate how to use the features included in the main Account Management menu inside of Identity Manager.
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1. Go to https://cuidm.colorado.edu and log in with your CU Login Name and IdentiKey password.
Note: If this is the first time you've ever logged in to Identity Manager you will be prompted to set authentication questions. Select and answer at least three and click Save.
2. Click on the Change My IdentiKey Password link.
3. Review the password requirements listed on the page and set a new password for your IdentiKey. Then click on the Continue button.
4. Once you've set a password that meets the requirements, click on the OK button to return to the main menu.
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1. Go to https://cuidm.colorado.edu and log in with your CU Login Name and IdentiKey password.
2. Click on the Change My Authentication Questions link.
3. The answers to your selected questions will be displayed. If you make any adjustments or answer additional questions, make sure you click on the Save button.
4. Once you've adjustments have been saved, you will be notified that your operation was successfully. Click on the OK button to return to the main menu.
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1. Go to https://cuidm.colorado.edu and log in with your CU Login Name and IdentiKey password.
2. Click on the View My Accounts link.
3. On the View My Accounts page, you will see:
- Your secondary accounts. You must be the first listed primary owner of a secondary account for it to display.
- Your ListProc lists. You must be the first listed primary owner of a ListProc list for it to display.
- If you don't see a secondary account that you own, it may be that you aren't the first listed primary owner. Contact the IT Service Center for assistance.
4. Click Cancel to return to the main menu.
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This name is displayed in the "From:" line of e-mail messages you send. If you wish to use a display name that is not listed, please contact the IT Service Center. To learn more about allowable display names, click here.
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1. Go to https://cuidm.colorado.edu and log in with your CU Login Name and IdentiKey password.
2. Click on the Choose My Display Name link.
3. On the Choose My Display Name page, you will see your current display name listed and a drop-down menu to select one of your alternatives.
4. Click on the Your New Display Name is: drop-down menu to select one of your alternates.
5. Once you've selected an alternate display name, click on the Save button.
6. Click OK to return to the main menu.
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1. Go to https://cuidm.colorado.edu and log in with your CU Login Name and IdentiKey password.
2. Click on the Manage My E-mail Addresses link.
3. The Manage My E-mail Addresses page has a lot of options. The first thing you will notice is information about your account, like your CU Login Name, your full name, and your account type.
4. What follows on that page are various ways you can manage your e-mail address. Click one of the topics below to learn more:
This e-mail address is displayed in a search of the campus directory (a "white pages" search). As with any directory information, this address will not be displayed for user accounts that have been privacy-enabled.
To select an alternate, click on the Campus Published E-mail Address: drop-down menu and choose the address you prefer.
If this is the only change you plan on making, click on the Save button at the bottom of the page. Then click OK to return to the main menu.
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Your outbound E-mail address will display this address on the "From:" line, along with your display name.
To select an alternate, click on the Outgoing E-mail Address: drop-down menu and choose the address you prefer.
If this is the only change you plan on making, click on the Save button at the bottom of the page. Then click OK to return to the main menu.
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How e-mail alternates work and why you would set one up:
- E-mail alternate addresses are for situations when you expect to receive messages to a specific CU-Boulder mail server, even though you don't have an account there.
- The most widely used example is for faculty and staff that used to have mail accounts on spot.colorado.edu. During that time, it's possible that colleagues, associates, and list messages were been addressed to first.last@spot.colorado.edu. Even though that was a long time ago, address books don't always get updated, so those same colleagues, associates and lists may still be sending messages to first.last@spot.colorado.edu.
- Registering an alternate e-mail address will allow you to receive messages addressed that way. It doesn't mean you actually have an account on that server, it's only a routing rule that ensures your messages will be delivered.
The alternate e-mail address section.
How to register an alternate:
How e-mail alternates work and why you would set one up:
- E-mail alternate addresses are for situations when you expect to receive messages to a specific CU-Boulder mail server, even though you don't have an account there.
- The most widely used example is for faculty and staff that used to have mail accounts on spot.colorado.edu. During that time, it's possible that colleagues, associates, and list messages were been addressed to first.last@spot.colorado.edu. Even though that was a long time ago, address books don't always get updated, so those same colleagues, associates and lists may still be sending messages to first.last@spot.colorado.edu.
- Registering an alternate e-mail address will allow you to receive messages addressed that way. It doesn't mean you actually have an account on that server, it's only a routing rule that ensures your messages will be delivered.
The alternate e-mail address section.
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The e-mail delivery location feature allows you to specify a delivery point for new incoming mail (e.g. CULoginName@culink.colorado.edu, CULoginName@spot.colorado.edu, etc.). Any changes will take effect immediately when you click the Save button. If you set a new delivery location your old e-mail will not be automatically forwarded to the new location. Faculty and staff must specify a local CU account, per University policy.
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5. If you've made changes, click on the Save button. Then click OK to return to the main menu.
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1. To activate a secondary account, like a group account or conference IdentiKey, the primary account holder must log in to https://cuidm.colorado.edu with their personal CU Login Name and IdentiKey password.
2. Once logged in, click on the Activate My Secondary Account(s) link from the main menu.
3. In the next menu, click on the drop-down menu to select the secondary account you want to activate. Note: list proc accounts (i.e. yourlist@lists.colorado.edu) do not need to be activated, so do not select them.
4. Read through the policy and check mark the agreement box. Then click on the Continue button.
5. Next, you will be prompted to answer a set of authentication questions. Select at least three questions to answer. If you ever need to reset the secondary account's IdentiKey password, you will be prompted to answer these questions as part of the authentication process.
6. After you've provided answers to at least three authentication questions, click on the Continue button.
7. Next, you will be prompted to set a password for the secondary account. Pay close attention to the password requirements on the page. If unsuccessful, you will be asked to try again.
8. Once you've set a password that meets the requirements, your account will be activated. Click the Continue button. You will be returned to the main menu.
9. Once activated, you will log in to Identity Manager directly with your secondary account to perform account adjustments.
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