| Table 1. A comparison of responses among Knowledgeables (Chairs and other administrators), Random Sample, and All Raters | ||||||||||||||||
| Response rate for targeted knowledgeables = 42%; random sample = 37%; all raters = 25% | ||||||||||||||||
| For each group, the mean response, the percent indicating 1 & 2, and the percent indicating 4 & 5 are given. | ||||||||||||||||
| Note: 1 = Very Dissatisfied ... 5 = Very Satisfied. | ||||||||||||||||
| Satisfaction Survey | Bus/Ed | Knowledgeable | Random Sample | All Raters | ||||||||||||
| Item Description | Pct 1&2 | Pct 4&5 | Mean | Pct 1&2 | Pct 4&5 | Mean | Pct 1&2 | Pct 4&5 | Mean | Pct 1&2 | Pct 4&5 | Mean | ||||
| SAT01 Teaching responsibilities | 10 | 67 | 3.8 | 17 | 63 | 3.6 | 16 | 63 | 3.7 | |||||||
| SAT02 Classroom facilities | 31 | 30 | 3.0 | 32 | 31 | 3.1 | 32 | 33 | 3.0 | |||||||
| SAT03 Technological support in teaching | 21 | 40 | 3.3 | 24 | 48 | 3.4 | 24 | 48 | 3.3 | |||||||
| SAT04 Graduate student assistance in teaching | 25 | 42 | 3.2 | 35 | 41 | 3.1 | 33 | 41 | 3.1 | |||||||
| SAT05 Departmental support services | 26 | 46 | 3.3 | 36 | 39 | 2.9 | 35 | 40 | 3.1 | |||||||
| SAT06 Support in soliciting outside money | 38 | 41 | 3.0 | 37 | 36 | 2.9 | 40 | 36 | 2.9 | |||||||
| SAT07 Space and facilities | 52 | 28 | 2.6 | 45 | 23 | 2.6 | 50 | 25 | 2.6 | |||||||
| SAT08 Relationships with colleagues | 7 | 74 | 4.1 | 20 | 61 | 3.6 | 16 | 65 | 3.8 | |||||||
| SAT09 Support from univ for research & creative work | 18 | 53 | 3.5 | 33 | 41 | 2.9 | 31 | 42 | 3.1 | |||||||
| SAT10 Involve Faculty in decisions re Norlin holdings | 23 | 39 | 3.2 | 20 | 47 | 3.2 | 26 | 42 | 3.2 | |||||||
| SAT11 Norlin Library's access to outside resources | 12 | 54 | 3.6 | 10 | 65 | 3.6 | 12 | 60 | 3.6 | |||||||
| SAT12 Ed and training support offered by Norlin Library | 17 | 57 | 3.5 | 19 | 54 | 3.3 | 20 | 51 | 3.4 | |||||||
| SAT13 Salary relative to peers at other research insts | 59 | 15 | 2.3 | 65 | 18 | 2.1 | 66 | 16 | 2.2 | |||||||
| SAT14 Equitable distribution of salary | 44 | 32 | 2.8 | 58 | 18 | 2.3 | 54 | 21 | 2.5 | |||||||
| SAT15 Current health plan | 51 | 23 | 2.5 | 51 | 22 | 2.5 | 51 | 21 | 2.5 | |||||||
| SAT16 Other benefits, including retirement | 28 | 40 | 3.1 | 26 | 36 | 3.1 | 26 | 36 | 3.1 | |||||||
| SAT17 Faculty & progress in shared governance | 21 | 44 | 3.3 | 22 | 38 | 3.2 | 25 | 37 | 3.1 | |||||||
| SAT18 Univ efforts to recruit/retain a diverse faculty | 33 | 30 | 2.9 | 39 | 30 | 2.8 | 38 | 31 | 2.9 | |||||||
| Strengths = 60% or more ratings of 4 or 5 | ||||||||||||||||
| Assets to Protect = 50% or more ratings of 4 or 5 | ||||||||||||||||
| Weaknesses = 40% or more ratings of 1 or 2 | ||||||||||||||||