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E-mail Topics— Spam at CU-Boulder

 

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Overview
Frequently Asked Questions about Spam
Spam Technology Definitions
Marking Potential Spam
Understanding E-mail Headers
How to Filter Potential Spam


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ITS Spam Initiatives

ITS' servers process more than 1.5 million incoming e-mail messages on a typical day. It is estimated that as much as 75 percent of these messages are spam. Add to that a growing number of viruses and you begin to understand the scope of the problems that unchecked e-mail could pose to a network like CU-Boulder's.

One of the most effective ways of limiting spread of spam is to prevent its entry into a network of computers like the university's. For some time ITS has been hosting a number of programs that help weed out spam. But spammers tactics are continuously evolving which makes the job of detection a full-time occupation. While no solution guarantees that all spam will be removed from e-mail with 100 percent accuracy ITS is always on the lookout for new methods to more accurately deliver legitimate mail by minimizing false-positives (i.e. e-mails incorrectly tagged as potential-spam). That's why ITS uses some of the latest technology from Barracuda Networks for handling spam.

The Barracuda appliances use an extensive collection of rules to determine a message's likelihood of being spam. In fact, our testing has shown that fewer than 1% of messages are incorrectly flagged as spam. Messages with a mid-range score are flagged as Potential Spam. Messages with a very high score are blocked entirely. For more about this system, visit Marking Potential Spam.

Spam Filtering for CULink and Other ITS E-mail Servers

For anyone who uses CULink or a different ITS e-mail server such as spot.colorado.edu or rintintin.colorado.edu, the filtering process can be done with e-mail client based filters found in Outlook, Apple Mail, or the CULink web client. For help setting up filters using supported e-mail clients, go to the filter how-to page.

Do you have more questions about spam at CU-Boulder? Go to the Frequently Asked Questions page.

 

       
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Last reviewed: March 11, 2008

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